This Services Agreement (the “Agreement�?) contains the complete terms and conditions which govern your use of Web hosting, Domain Registrations, e-commerce, Dedicated Servers, and other services provided by Hostings.PK (the “Services�?). In this Agreement, “Hostings.PK Pakistan�?, “Hostings.PK�?, “we�?, “us�? means Hostings.PK Pakistan and “Client�?, “Subscriber�?, “you�?, or “your�? means you. By clicking on the “Submit Order�? button, or by buying any of our hosting package, you acknowledge that you have read the Agreement, and you agree to its terms, conditions and all policies of Hostings.PK. Failure to comply with these terms and conditions may result in account suspension or termination, the determination made at the sole discretion of Hostings.PK, on a case-to-case basis. In addition to the following, the Acceptable Use Policies provide more detailed information regarding what is acceptable use of our products and services.
All new web hosting orders for shared hosting include a 15 days refund / moneyback guarantee. Please find below our refund policy for different services / products offered by Hostings.PK
If you become unsatisfied at any point within the first 15 days usage, we will offer full refund of the amount paid for hosting. Refund requests should state clearly the reason for your refund request and must be received within the 15 days of activation through email (support [at] Hostings.PK),
Hostings.PK uses third party domain registrar to register the domains, so once registered domain’s registration cost will not be included in the refund. However you will be able to retain the ownership of domain, and will be eligible to transfer your domain to other registrars.
Accounts terminated due to violation of our terms and conditions found below, will not be eligible for the refund.
Refunds are not offered on VPS / dedicated servers orders.
a. Why We Collect Information
Hostings.PK collects information in different ways from Visitors who access the various parts of our Website, or use our Services, and subscribers (members). We use this information to provide a customized experience as you use our Services. We also collect technical information such as IP addresses and the date and time of visits. We use IP addresses to help diagnose problems with our servers and to administer our Web site. We also use it to identify and protect us against malicious hackers or abusers.
b. What We do With This Information
Hostings.PK will not sell or give any personal information regarding its visitors or service users to any third party. Any information that you give to us is held with the utmost care and security. Generally, we do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.
c. Responses to Email Inquiries
When Visitors send email inquiries to Hostings.PK, the return email address is used to answer the email inquiry we receive. Hostings.PK does not use the return email address for any other purpose and does not share the return email address with any third party.
d. Special Cases
It is Hostings.PK policy not to use or share the personal information about Visitors. However, Hostings.PK may disclose personal information about Visitors, or information regarding your use of the Services or Web site accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone, or to protect Hostings.PK.
e. “Cookies�? and How Hostings.PK Uses Them
f. Hostings.PK Commitment to Data Security
Services and Web sites we sponsor or host have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers�? from illegally obtaining this information.
g. Revisions to This Policy
Hostings.PK strictly prohibits any account hosted on our servers from containing certain types of material. These include, but are not limited to:
ICANN Registrant Rights and Responsibilities
Hostings.PK Pakistan strives to ensure the domain Registrants and Resellers need are always fulfilled. You can view this page to read the ICANN’s directions and policies on your rights and responsibilities as Registrant of domain.
UCE (Unsolicited Commerce Email) – SPAM Policy
Spamming is the sending of unsolicited e-mail, to persons the sender does not know or have prior consent to send the message to. We have a very strict spam protection policy. This also includes sending unsolicited advertisements to newsgroups, email addresses and/or generating a high volume of outgoing email. There are many ways that someone can hide their identity on the Internet, and we are aware of these ways, so be assured that your account would not be terminated until we are not fully sure that they have indeed abused our services. Sending mails through script should always be less than 500 in an hour, consistant violation of this limit will result in account suspension. Also you should script your emails to be sent in intervals of at-least 7 to 10 seconds apart so there is not undue load on the server. Any account found in violation of this will be cancelled immediately.
Please report any instances of spamming to abuse@Hostings.PK.pk, with as much details as possible, by clearly identifying the source of the spam email account.
Disk Space Abuse
The space we provide for hosting should not be used as a storage medium for your files or data. At least 90% of your web pages must be ‘linked’ with files (GIF, JPEG, etc.) stored on Hostings.PK servers. Website that are found to contain either/or no HTML documents, a large number of unlinked files are subject to files deletion or account cancelation.
An inode is a data structure used to keep information about a file on your hosting account. The number of inodes indicates the number of files and folders you have. This includes everything on your account, emails, files, folders, anything you store on the server.
If an account exceeds one hundred and fifty thousand (150,000) inodes it will be automatically removed from our courtesy backup system to avoid over-usage. The use of more than two hundred and fifty thousand (250,000) inodes on any shared or reseller account prevents user from writing data to disk, and if no action is taken to reduce the excessive use of inodes, your account may be suspended.
Account Resources Abuse
Continuous overuse of server resources may also result in account suspension / termination. Any account using 25% CPU / Memory resources for more than 60 seconds, resulting from the single or combined use of FTP, CGI Scripts, HTML or MySql resources will result in account suspension.
Technical Support Boundaries
Hostings.PK provides technical support for you that encompasses within our area of expertise only. Such expertise includes assistance, installation, troubleshooting, and debugging, and any other hosting related issues. However, in under no circumstances is Hostings.PK neither obligated to help you in providing assistance for any coding related issues, errors produced by any applications, unless our support team in its sole discretion is willing to do so.
Disclosure to Law Enforcement
Our acceptable usage policy specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that the Hostings.PK can disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the client. In addition Hostings.PK shall have the right to terminate all service set forth.
Legal Threats & Non-professional Behavior
We at Hostings.PK are here to help you and provide the best possible service. However any unreasonable threats, either personal or against Hostings.PK will receive a warning for breach of these conditions. Personal abuse towards Hostings.PK employees or legal threats against the company are viewed as extremely serious. Hostings.PK reserves the right to refuse to do business with a person or company as a result and possibly terminate any accounts in question.
Changes to the Agreement or the Services
Hostings.PK may modify, add, or delete portions of this Agreement at any time. If we have made significant changes to this Agreement, we will indicate it at the top of this Agreement with the date of the last revision and a link to previous terms for up to 30 days. Any revisions to this Agreement will become effective when posted unless otherwise specified. You agree to any modification to this Agreement by continuing to use the Services after the effective date of any such modification.
Hostings.PK reserves the right to modify, change, or discontinue any aspect of the Services at any time.
Backups and Data Loss
You use our services on your own sole risk. Hostings.PK is not responsible for files, data residing on your account. YOU AGREE TO TAKE FULL RESPONSIBILITY FOR FILES AND DATA TRANSFERRED AND TO MAINTAIN ALL APPROPRIATE LOCAL BACKUPS OF FILES AND DATA STORED ON Hostings.PK SERVERS.
Disclaimer of Warranty
Hostings.PK INTERNET SERVICE, INCLUDING WITHOUT LIMITATION, ALL PRODUCTS AND SERVICES AND ALL TEXT, GRAPHICS, LINKS ARE PROVIDED TO CLIENT ON AN ‘AS IS, AS AVAILABLE’ BASIS AND WITHOUT WARRANTY OF ANY KIND. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO Hostings.PK OR ANY INFORMATION OR SOFTWARE THEREIN.
Limitation of Liability
YOU RELEASE Hostings.PK FROM ANY LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGE SUFFERED BY YOU RELATED TO YOUR USE OF OR INABILITY TO USE Hostings.PK SERVICES INCLUDING, BUT NOT LIMITED TO, DAMAGE FROM LOSS OF DATA RESULTING FROM DELAYS, SERVICE INTERRUPTIONS, MISS-DELIVERIES, NON-DELIVERIES, OR DUE TO INADVERTENT RELEASE OR DISCLOSURE OF INFORMATION SENT BY YOU EVEN IF THE SAME IS CAUSED BY Hostings.PK OWN NEGLIGENCE.